Book a call

AI solutions and business automation

Don’t let valuable enquiries go unanswered.

AI receptionists, website and WhatsApp chatbots, business websites and workflow automation that help businesses of every size answer faster, capture every lead and spend less time on admin.

Book a call Explore a demo

Prefer to talk now? 067 121 4769 WhatsApp

Scroll

The problem

Where good businesses quietly lose customers.

Not because nobody cares, but because the people who answer customers are also doing the work. Whatever your industry, it usually looks like this.

  1. 01Missed enquiries

    A customer calls while you are with a client, on site or closed for the day, and tries the next business on the list.

  2. 02Slow responses

    Website forms and WhatsApp messages wait hours for a reply. By then, the customer has moved on.

  3. 03Repetitive admin

    Your team answers the same questions and retypes the same details, every single day.

  4. 04Lost leads

    Enquiries live in inboxes, notebooks and personal phones, so follow-up depends on someone remembering.

  5. 05Poor customer experience

    Customers repeat themselves, wait on hold or never hear back, and they remember it.

  6. 06Disconnected systems

    Your phone, website, WhatsApp, email and spreadsheets do not talk to each other.

How it works

How an enquiry becomes a structured job.

  1. 01

    An enquiry begins.

    A customer calls, messages or visits your website, often at the moment your team is busiest.

  2. 02

    The signal is captured.

    Instead of ringing out, the call is answered and the conversation starts. Nothing depends on someone being free.

  3. 03

    Your AI receptionist engages.

    It says it is a virtual assistant, asks the questions you approved and reads key details back to confirm them.

  4. 04

    Information moves where it is needed.

    A structured summary reaches the right person by email, WhatsApp or the system you already use.

  5. 05

    A clear workflow takes over.

    Each enquiry is logged and follow-ups are scheduled, so nothing waits in one person’s inbox.

  6. 06

    Ready when you are.

    Bring a typical call from your week. We will show you how each step would handle it, and where a person should stay in the loop.

    Book a call Explore a demo

Services

Four services. One connected system.

Each closes one gap in how customers reach you and how your team follows up. Start with the one that costs you most; they connect when you are ready.

  1. 01

    AI voice agents

    Answer the calls your team can’t get to.

    A virtual receptionist that answers calls, collects the details your team needs and routes each caller to the right person.

    • Answers during busy periods, after hours, or both
    • Asks the questions your team needs answered
    • Sends a written summary to the right person
    How it works Book a call about this
  2. 02

    AI chatbots

    Answer common questions at any hour.

    An assistant on your website or WhatsApp that answers common questions from your own information and turns conversations into structured enquiries.

    • On your website, your WhatsApp Business number, or both
    • Answers only from content you approve
    • Hands over to a person with the details
    How it works Chatbots on WhatsApp Book a call about this
  3. 03

    Business websites

    Turn visitors into enquiries.

    Fast, credible websites built around one job: making it easy for the right customer to contact you.

    • Clear service pages written for your customers
    • Fast on mid-range phones and patchy data
    • Call, WhatsApp and booking one tap away
    How it works Book a call about this
  4. 04

    Workflow automation

    Follow up without chasing.

    Connect your inbox, forms, calendar and spreadsheets so enquiries are logged, routed and followed up without retyping.

    • Logs every enquiry in one place
    • Routes each one to the right person
    • Flags anything left without a reply
    How it works Book a call about this

Industries

Built for any business that runs on enquiries.

If your customers call, message or fill in forms, we can explore a solution for you. These are examples of how the services fit common industries, not a list of past clients.

Explore all industries

Explore a demo

See how a call is handled, start to finish.

Scripted examples of the flow we configure: the caller explains, the AI receptionist asks your business’s questions, and the right person receives a structured summary. Choose an example close to your business.

Scripted illustration with made-up details, not a live agent or a real customer.

Request a tailored demo

Live demo

Prefer to hear it? Talk to Devincam’s AI receptionist.

Uses your microphone. Calls end after 3 minutes. The conversation is processed by ElevenLabs and kept for 30 days; audio is not recorded. Privacy notice

Sample call · scripted Inbound call · 19:40 · team out on jobs
  1. 1Caller explains
  2. 2Receptionist asks
  3. 3Enquiry summarised
  4. 4Business receives handoff
  1. AI receptionist

    Good evening, you’ve reached the plumbing team’s virtual assistant. Everyone is out on jobs right now, but I can take the details and get the right person to you. What’s happening?

  2. Caller

    Our geyser has burst. There’s water coming through the ceiling in the passage.

  3. AI receptionist

    I’m sorry, that sounds stressful. Have you been able to switch off the water at the main valve?

  4. Caller

    Yes, we found it. It’s off now.

  5. AI receptionist

    Good. Which suburb are you in, and is someone at home to let the plumber in tonight?

  6. Caller

    Randburg. I’m home all evening.

  7. AI receptionist

    Would you like this treated as an emergency call-out tonight, or is first thing tomorrow fine?

  8. Caller

    Tonight, please, if someone can come.

  9. AI receptionist

    Got it: burst geyser in Randburg, water off at the main, someone home all evening, emergency call-out requested. I’m sending this to the on-call plumber now. They’ll call you to confirm the time and the call-out fee.

Enquiry summary

Sent to: On-call plumber

Job
Burst geyser, water through the ceiling
Area
Randburg
Safety
Water off at the main valve
Access
Someone home all evening
Urgency
Emergency call-out requested
Next step
Plumber to confirm time and call-out fee
Home services example. Scripted, with made-up details. Not a recording or a real customer.
Sample call · scripted Inbound call · 07:15 · before opening
  1. 1Caller explains
  2. 2Receptionist asks
  3. 3Enquiry summarised
  4. 4Business receives handoff
  1. AI receptionist

    Good morning, you’ve reached the practice’s virtual assistant. Reception opens at eight, but I can take a booking request now. How can I help?

  2. Caller

    I’d like to book a check-up and a clean. I’m a new patient.

  3. AI receptionist

    Welcome. Do mornings or afternoons suit you better, and are there days that work best?

  4. Caller

    Tuesday or Thursday afternoons.

  5. AI receptionist

    Will you be paying through a medical aid, or privately?

  6. Caller

    Medical aid.

  7. AI receptionist

    Thank you. What name should reception use, and is this the best number to confirm with you?

  8. Caller

    It’s Thandi, and yes, this number is fine.

  9. AI receptionist

    Got it: a new-patient check-up and clean, Tuesday or Thursday afternoon, medical aid, confirm on this number. Reception will call you after eight to offer a time.

Enquiry summary

Sent to: Reception

Request
New-patient check-up and clean
Preferred
Tuesday or Thursday afternoon
Payment
Medical aid
Name
Thandi
Confirm on
The number that called
Next step
Reception to offer a time after 08:00
Dental practice example. Scripted, with made-up details. Not a recording or a real customer.
Sample call · scripted Inbound call · 18:52 · workshop closed
  1. 1Caller explains
  2. 2Receptionist asks
  3. 3Enquiry summarised
  4. 4Business receives handoff
  1. AI receptionist

    Good evening, you’ve reached the workshop’s virtual assistant. The team has left for the day, but I can take your details so they can help you first thing tomorrow. What happened?

  2. Caller

    Someone reversed into me at the shops. The back bumper is cracked and the boot won’t close properly.

  3. AI receptionist

    I’m sorry to hear that. Is the car safe to drive, or do you need it towed?

  4. Caller

    It’s driveable, no tow needed.

  5. AI receptionist

    Will this go through insurance, or will you be paying privately?

  6. Caller

    Insurance. I’ve already got a claim number.

  7. AI receptionist

    Thank you. What’s the make, model and year, and when is a good time for the estimator to call you back?

  8. Caller

    2019 Toyota Corolla. Any time before ten tomorrow.

  9. AI receptionist

    Got it: a 2019 Corolla, rear bumper and boot, driveable, insurance claim, callback before ten. I’ll send you a WhatsApp link to share photos of the damage.

Enquiry summary

Sent to: Estimator

Vehicle
2019 Toyota Corolla
Damage
Rear bumper cracked, boot not closing
Driveable
Yes, no tow needed
Payment
Insurance, claim number on hand
Callback
Tomorrow before 10:00
Next step
Photo link sent via WhatsApp
Panel beater example. Scripted, with made-up details. Not a recording or a real customer.

Implementation

Four steps, and you approve each one.

  1. 01

    Discovery call

    We map how enquiries reach you today (calls, WhatsApp, walk-ins and your website) and where they get stuck.

  2. 02

    Design

    We agree what the system says, what it collects, what it must never do, and when a person takes over.

  3. 03

    Build and test

    We configure it on your approved information and test it against realistic scenarios before any customer sees or hears it.

  4. 04

    Launch and refine

    It goes live only with your sign-off. We then review what comes in and adjust questions, answers and routing.

Clear limits

What is not automatic.

Our agents always say they are virtual assistants, answer only from information you approve, and never go live without your sign-off. These are not part of a default setup:

  • Booking into your calendar. A default setup takes a preferred time. Live booking needs a calendar or booking system it can connect to.
  • Looking up job status. Answering “is my car ready?” automatically needs a connection to wherever you track jobs.
  • Calculating quotes. Quotes stay with your estimator after they have seen the damage.
  • Transferring calls to a person. Live transfer depends on your phone system. Otherwise urgent calls are flagged in the summary.

Questions

Frequently asked questions.

What does Devincam do?

We are an AI solutions and business automation agency. We build AI receptionists that answer calls, chatbots for your website and WhatsApp, professional business websites, and automations that connect your systems and follow up every enquiry. They work on their own or together.

Do you work with my industry?

Very likely. If your customers call, message or fill in forms, the same problems apply, whether you run a practice, a firm, a shop, a workshop or a field team. We started with panel beaters and have a dedicated solution for them. For other industries we design around your process, and we will tell you plainly what we have built before and what would be new.

Do I need to understand AI to use this?

No. You tell us how customers reach you and what slows your team down. We design, build and test the solution, explain it in plain language, and nothing goes live until you have approved it.

What does the AI receptionist sound like?

A natural, clear voice that introduces itself as a virtual assistant. You can read a scripted sample call on this page, and hear voice options during your demo before choosing one.

Will callers know they are speaking to an AI?

Yes. Agents introduce themselves as a virtual assistant and hand over to a person when the caller asks or the call needs one.

What does it not do automatically?

Booking into a calendar, looking up job status, calculating quotes and transferring calls to a person are not part of a default setup. Each can be added when your systems support it, and only after we have configured and tested it with you.

How does implementation work?

A discovery call, then design, build and testing with realistic scenarios. Nothing goes live without your sign-off, and we review real results with you afterwards.

How much does it cost?

It depends on the service, your call or chat volumes and the integrations involved. After a discovery call you receive a written quote, including third-party running costs such as phone numbers and AI usage.

Next step

Let’s look at how customers reach you.

A short call about your business, whatever your industry, and an honest view of what would help.

Book a call Explore a demo